Privacy Policy

When you use our website, request roadside assistance, request an appointment, or contact us, we may collect information such as:

• Full name
• Phone number
• Email address
• Service location
• Vehicle year, make, and model
• License plate number and state
• Tire information
• Appointment information
• Service request information
• Information you provide when communicating with Tier One Plus

We use the information you provide to:

• Respond to service requests
• Provide roadside assistance
• Schedule and manage appointments
• Contact you about your requested service
• Provide estimates and service information
• Confirm appointment details
• Communicate service updates
• Provide customer support
• Process payments
• Operate and improve our business

If you voluntarily provide your mobile phone number and separately opt in to receive SMS messages from Tier One Plus LLC, we may send text messages related to your requested services.

These messages may include appointment requests, appointment confirmations, service updates, estimate information, scheduling information, and other service-related communications associated with a request you submitted to Tier One Plus LLC.

Message frequency varies based on your service requests and appointments.

Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP.

For help, reply HELP or contact Tier One Plus LLC using the contact information on our website.

Tier One Plus LLC does not share, sell, rent, or provide your mobile phone number, SMS opt-in information, or messaging consent data to third parties or affiliates for marketing or promotional purposes.

SMS consent and mobile information are not used as permission to send unrelated marketing or promotional messages.

Providing SMS consent is optional and is not required to request or receive services from Tier One Plus LLC.

We use reasonable safeguards designed to protect the information we collect from unauthorized access, use, alteration, or disclosure.

Tier One Plus LLC may use service providers to support website operations, appointment scheduling, payment processing, communications, and other business functions. Information may be provided to these service providers only as reasonably necessary to provide the requested services and operate our business.

We do not authorize third parties to use your mobile phone number or SMS consent information for their own marketing or promotional purposes.

Tier One Plus LLC
Navarre, Florida
Phone: 850-781-6232
Email: omar@tieroneplus.net